We are sorry to hear that the stanley/stella drummer 2.0 unisex hoodie arrived with faded color, especially as this is your second order. To help us review this issue and assist you further, please reply to this email with clear photos of the received product showing the color concern. We look forward to your reply, so we can investigate and resolve this matter.

We’re very sorry to hear that the color on your orders hasn’t met your expectations, especially since this is your second experience. We understand how disappointing this must be. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

Thank you for sharing your feedback on the Stanley/Stella Drummer 2.0 Unisex Hoodie (sizes L and XL). We’re very sorry to hear that the sizing did not match your expectations. We understand how important comfort and accurate fit are when ordering apparel, and we regret that this experience was inconvenient for you. As noted on the product page, the size chart provides garment measurements in inches, with a reminder that these reflect the garment itself rather than the wearer’s body measurements. To help us better assess the issue and work toward the best resolution, we kindly ask if you could share: - Photos of the hoodies received, highlighting the sizing concern - If possible, a comparison photo with other hoodies of the same labeled size This will allow our team to review the matter thoroughly and ensure your feedback is shared with our product development team for quality improvement. In the meantime, you may wish to explore our range of Custom Hoodies & Sweatshirts: https://www.vistaprint.com/clothing-bags/sweatshirts, which offer different styles and fits that could better suit your needs. If this matter is time‑sensitive or you’d prefer direct support, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for real‑time assistance. We truly value your input, as it helps us improve and ensures we continue offering products that meet your expectations.