Thank you for taking the time to share your detailed feedback. We are sorry to hear about your disappointment with the sweatshirt, especially with the fabric feel. To provide some clarity on the product's texture, the Stanley/Stella Ledger Dry Crewneck Unisex Sweatshirt is not described as soft. Instead, the product is characterized by its "dry hand-feel" fabric, which refers to a crisp, natural texture rather than a traditional soft, fleecy one. This "dry hand feel" detail is disclosed in the product description on our website, and checking these specifications can help set clear expectations for the final product. We appreciate you sharing your experience, as your feedback on the feel and fit is valuable and helps us improve how we present our products to our customers.