Thanks for sharing this with us. We’re very sorry to hear that your replacement order also did not meet expectations. Our check into the concern has indicated that our care team was able to assist with providing a resolution. Don't hesitate to let us know of any future product or design-related queries. We're here to help.

Thank you for sharing your feedback with us! We’re glad to hear you’re pleased with the quality of the Stanley Stella zip and its material. We also appreciate your note about the sizing — input like this is very helpful as we look for ways to improve fit and comfort across our products. Your perspective is valuable, and we’ll be sure to share it with our team.