Thank you for sharing your feedback. We appreciate you pointing out the sizing and fabric details, as that’s very helpful for other customers. We understand your thoughts on the fit and feel of the material, and we’re glad to hear that despite your personal preference, your staff loves them—that’s definitely a win. Your comments will be shared for improvement as we continue reviewing sizing guidance and fabric options.

We are sorry to hear that the sweatshirt you received did not match the expected size, and we understand how frustrating it can be to have to reorder in larger sizes. We’re glad to know that the quality met your expectations, but we completely understand that sizing is equally important. For future orders, we recommend carefully referring to the size charts provided on the product page before placing an order. This helps ensure the selected size aligns accurately with your expectations and avoids any potential sizing issues. We appreciate your feedback and hope your next order provides the perfect fit.