We’re glad to hear that the sweatshirts fit well and that you’re happy with the overall quality. We also appreciate your feedback regarding the material thickness—this kind of insight helps us set clearer expectations and improve our product offerings.

We're very sorry to hear that your sweatshirt arrived with the logo printed sideways. That’s certainly not the quality we aim to provide. Your account was reviewed, and we found that one of our Care Specialists has assisted you with then processed a replacement at no cost to you. You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to make things right.