Gildan® Softstyle® Unisex T-shirt

Thank you for taking the time to share your review with us. We acknowledge your feedback regarding your experience with the Gildan® Softstyle® Unisex T-Shirt, and we appreciate your loyalty to VistaPrint for your apparel needs. Please be advised that the Gildan® Softstyle® T-Shirt is designed to be lighter at 4.5 oz. and noticeably softer than our Budget option, which accounts for its thinner feel. However, both options are structured to have the same classic fit, so we apologize that this particular style felt looser than expected. We appreciate your honest feedback and have logged your comments for our team's ongoing product reviews and improvements. If you would like any recommendations for alternative styles that offer a heavier feel or a different fit for your next order, please feel free to reach out to us anytime—we are always happy to help.

We sincerely apologize for the Gildan® Softstyle® Unisex T-shirt – M you received. Thank you for sharing your feedback and providing photos of the product as a reference. We understand how important it is for your business attire to reflect the quality and professionalism you expect. Upon careful review, we considered this a production issue that can be resolved by reordering. However, we also noticed that the low-resolution format of your uploaded artwork may have contributed to the printing concerns. This was determined after comparing the uploaded image in blow-up view (zoom-in up to 300%) with the shared photos, which showed white lines, blobs, and color inconsistencies. As a valued customer, we would be happy to process a complimentary replacement once you update your file. We highly recommend using high-resolution artwork with crisp and sharp details to ensure the best print quality. You can make adjustments by visiting your My Projects here: https://www.vistaprint.com/my-account/design/projects. If this matter is time-sensitive or you would prefer to speak directly with a representative, our Customer Support team is available at 1-866-207-4955. You can also visit our Help Center for real-time support: https://www.vistaprint.com/customer-care/help-center/. Your feedback is very important to us and will be shared with the relevant team to help improve the preview experience and ensure greater clarity in future designs. Thank you again for bringing this to our attention. We look forward to assisting you further and ensuring your next order fully meets your expectations.