Thank you for your review and for sharing your feedback. We're so glad to hear that you find the fabric to be soft and comfortable. We understand your concern when the final product doesn't look quite right, even if it might be partly due to the design. To provide some clarity, this shirt has a classic fit, which is designed to be roomier and more relaxed. We understand how this type of fit can affect the way a wide design lays on the fabric. We want to look into this for you. To help us better understand the concern, could you please share a few photos of the shirt? A picture of it being worn would be especially helpful to see both the fit and how the text appears. We appreciate you bringing this to our attention. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.

Thank you for taking the time to share your detailed feedback—we’re truly sorry to hear that the Hanes® Authentic Short Sleeve T-Shirt didn’t meet your expectations. We understand how important color accuracy and print texture are, especially when comparing across vendors using the same artwork. Your observations about the washed-out colors and the unexpected feel of the print are valid and appreciated. We’ve reviewed the photo you provided and consider this a production issue. To make things right, we’ve already processed a replacement at no additional cost. You’ll receive an email with tracking details once it ships. In the meantime, feel free to keep or recycle the original item. Your comments have also been forwarded to our product team for review, particularly regarding the heat transfer finish and color vibrancy. While this decoration method allows for unlimited colors, it can sometimes result in a thinner, plastic-like texture depending on the design and fabric pairing (https://www.vistaprint.com/clothing-bags/t-shirts/hanes-r-authentic-regular-fit-t-shirt). We hope you felt our genuine intention to help, and we appreciate your patience and trust. If you have any further concerns or need assistance, our Customer Support team is always here for you.

We appreciate you taking the time to share a review of the Hanes® Authentic Short Sleeve T-Shirt. We are saddened to hear the material of the shirt was not to your expectation, and the color was pink instead of purple. Furthermore, we have reviewed the order, and it shows the color that was selected is called "wow pink" and not purple. In the future, we recommend that you review your order carefully before submitting. Regarding the material, it should soften after a couple of washes. You may also consider wearing an undershirt. We have taken action on your account, and a follow-up email with more details will be sent to you. We hope this helps.