Design Gallery: Canvas Prints

Response from Vistaprint Customer Care Team:

Please accept our apologies for any inconvenience caused by the poor quality of the canvas print received. We're happy to see that you were able to get the matter resolved when our customer care team was contacted.

Response from Vistaprint Customer Care Team:

Thank you for your feedback. We're sorry to hear that you were not happy with the quality of the canvas and how the image was printed on it. In reviewing your account, we're seeing that the star was on the area that would have been folded over on the board and so this is why the product was wrapped the way it was. In an effort to ensure your satisfaction, we've sent you an email with details of the steps taken on your account.