Traditional & Classic Tall Latte Mugs Templates

We’re very sorry to hear about the issues with your tall latte mugs, including the size discrepancy, crooked printing, and the difficulty reading your name. We understand how disappointing this must be, especially when the order did not meet your expectations. If you could send us some images of the mugs, we’d be happy to review them and work with you to find a suitable solution. We truly appreciate your understanding and are committed to resolving this for you. If your request is urgent, and you need immediate assistance, please don’t hesitate to contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/.

Thank you for sharing your feedback with us. We’re very sorry to hear that the image on your Tall Latte Mug appeared distorted and stretched vertically, especially since it did not match the proof version you reviewed. We understand how important it is for the final product to reflect the design exactly as intended, and we appreciate you bringing this to our attention. To help us investigate further, could you kindly provide photos of the mug you received? This will allow our team to closely review the printing outcome and determine the best way to resolve the issue. If you have any further questions or need assistance, our Customer Support team is available at 1-866-207-4955, or visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance.

We understand your disappointment regarding the final outcome of your tall latte mugs and apologize deeply for any inconvenience caused. Upon checking your account, we are glad to see that our customer care team responded and addressed the matter fully to ensure a satisfactory resolution. Furthermore, we note your feedback regarding the website preview and image zoom features. This will be shared with our internal teams for review and improvement, as we strive to provide a smoother design experience.