We're very sorry to hear that the color of the print on the koozie was not correct and apologize for any inconvenience caused. In reviewing your account, we're seeing that you were able to get the matter resolved when our customer care team was contacted.

We’re glad to hear that you’re happy with the quality of the koozie itself, but we’re sorry to hear that the logo size and alignment didn’t meet your expectations. To clarify, the design space for the koozie is 2.5" x 1.75", which may explain why the logo appeared smaller than anticipated. We recommend checking this specification in the future to ensure your design fits perfectly within the available space. As for the off-centered prints, we've sent an email requesting for details. Please check your inbox and we look forward to assisting you further. Thank you.