Heat Changing Stadium Cups – 16 oz.

Thank you for sharing your feedback regarding your recent Heat Changing Stadium Cups - 16 oz. order. We understand how important it is for your logo to stand out clearly, and we are sorry that the visibility of your artwork did not meet your expectations when the cup was empty or after changing colors. This is not the VistaPrint experience we want you to have, and allow us to assist you. After reviewing your submitted artwork, we noted that the design was created in solid white. Because the decoration technology used for this product is 1-color screen printing, an all-white design can reduce contrast against the base material and lessen the visibility of fine design details. For future orders, you may want to consider selecting deeper or darker imprint colors, as our product testing shows these shades maintain higher contrast and display fine artwork details clearly across both temperature states. To help us find the best possible resolution for you, we recommend replying to this review with clear photos of the cups you received. Your feedback will also be shared directly with our product team to help improve our online preview guidance for heat-activated products. If your request is urgent or if you would prefer to speak directly with a representative, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center at (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. We look forward to hearing from you and working together to make this right.