Traditional Ceramic Custom Mug – 11 oz.

Thank you for sharing your feedback on your recent Traditional Ceramic Custom Mug order. We’re delighted to hear that the mugs were exactly what you were looking for, that the quality met your expectations, and that delivery was even earlier than anticipated. It’s wonderful to know the mugs looked great and that you plan to continue using VistaPrint for future orders. We also appreciate your mention of the many other marketing pieces you’ve ordered with us and are glad to hear you’ve consistently been happy with the results. Your feedback will be shared with our team as encouragement to maintain the same level of quality and reliability across all products. We truly value your trust in VistaPrint and look forward to supporting you again with future projects that meet your needs and exceed your expectations.

Thank you for taking the time to share your feedback and for your positive note on the quick delivery. We’re truly sorry to hear that the logo on your Traditional Ceramic Custom Mug appears distorted rather than perfectly circular. We understand how important accurate logo reproduction is, especially for custom-branded items, and we regret that this did not meet your expectations. We’d like to look into this further for you. Please share a clear photo of the mug so we can review the print quality and determine the best resolution, whether that be a replacement, reprint, or another suitable solution. We appreciate the opportunity to make this right and ensure you’re satisfied with your order. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/