While we are pleased to hear that you found the printing very satisfactory, we are truly sorry to learn that your water bottles were poorly wrapped, resulting in damage and missing items. We always strive to ensure our merchandise is delivered in perfect condition, and we regret falling short in your case. To help us address this issue promptly, please respond to this review with images of the packaging you received and provide specific details on the number of damaged and missing items. This will allow us to report your concerns to the relevant team and work towards a satisfactory resolution. We look forward to your reply.

Your five-star review on the water bottle is appreciated, and we are happy to hear you love it.