We’re glad to hear that you’re happy with the water bottles and that your logo turned out great. However, we apologize for the disappointment with the packaging and the scratches/scuffs caused during shipping. To help address this, we have taken action on your account, and an email will be sent to you shortly with further details. Additionally, please reply to this email with a photo of the damaged bottles for our reference. This will help us review the issue and improve packaging.