We appreciate you taking the time to share your thoughts on your new tumbler. We understand your concern about the finish and will direct this to the appropriate team for review. We would also recommend looking into our options here www.vistaprint.com/promotional-products/drinkware/travel-mugs-tumblers-cups/tumblers for future interest that may provide a more favorable results. Our care team is always available for any product or design-related queries you may have.