We are sorry to hear that the logo on your candy cane order appeared smaller than expected. Upon checking, we noted that the logo was indeed small within the designated printing area. To help ensure clear expectations in the future, we recommend always referring to the preview mode on the editing page before submitting your design. You may consider increasing the logo size while keeping it within the safety lines, and feel free to reorder at your convenience. Your feedback is valuable, and we hope this helps improve your next order experience.

We're very sorry to hear that you're unable to see the information on the candy canes ordered and can understand your disappointment. We'll be happy to help with this matter further and would like if you can reply with a photo showing how the print turned out on the product.

We appreciate your feedback on the Small Candy Cane with Custom Label and are sorry to hear that the size of the logo was smaller than expected. Please note that due to the print area of the label, any fine details in the logo would be hard to read when printed. For best results in the future, we suggest that you request a "PDF proof" of your design before completing the order; www.vistaprint.com/customer-care/help-center/360052259371/. This is available in the editing studio, and when viewed at 100%, it will show you what the document will look like when printed. We have taken action on your account, and a follow-up email with more details will be sent to you. We hope this helps.