Thank you for your feedback, and we’re truly sorry to hear that your item arrived with imperfections. We understand how disappointing it is to receive a product that isn’t smooth or properly finished, especially when you were expecting a clean, rounded look. Please send us a clear photo of the issue so we can assess the damage and make it right. We appreciate your patience and the opportunity to fix this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

We appreciate your review and feedback on the Bamboo Bottle Opener. We regret hearing that the printing wasn't done properly, and we were unable to correct the issue due to stock issues. This isn't our usual standard, and we apologize for any inconvenience caused by this. We are pleased that our customer support could assist you with a resolution. You may review these options for other bottle openers: www.vistaprint.com/search?query=bottle%20opener.

While we’re glad to hear you were pleased with the craftsmanship of our Bamboo Bottle Opener, we’re sorry to learn about the inconsistencies in the logo engraving depth. Your satisfaction is very important to us, and we’re committed to addressing your concerns thoroughly. To help us look into this further, please reply to this email with clear photos showing the issues you mentioned. These visuals will allow us to evaluate the issue accurately and determine the most appropriate resolution. We appreciate your cooperation and look forward to your response.

Thank you for reaching out, and bringing the issue with the bottle openers to our attention. We are very sorry to hear that logo did not turn out well on them. We'd love to help make things right for you. To help us assist you more effectively, please reply to the email with photos displaying your concern with the openers. We look forward to hearing from you.