Engraved Carabiner Keychain

We’re glad to hear that you like the product overall, but we’re sorry to learn that the logo engraving did not meet your expectations in terms of readability. We understand how important it is for your design to come out clearly, especially for customized items. Your suggestion about providing a preview or notifying you before completing the full production run is very helpful. While our process typically relies on the approved design file submitted, we recognize that certain details—like fine engraving clarity—may not always translate as expected. We’ll be sure to share your feedback with our team as we continue to improve both our quality checks and communication. We appreciate your understanding and are glad to hear the items are still usable. If you decide to reorder in the future, we’d be happy to assist with design adjustments to help improve the engraving visibility. Thank you again for your valuable feedback.

We’re sorry to hear the items have started to fray so quickly and regret the disappointment caused. Your feedback will be shared with our quality team for review. To help with our investigation, images of the affected items would be appreciated. Thank you for bringing this to our attention. We are committed to improving your experience.