Horrible design- order cancelled but produced and charged.
May 21, 2025 | Marcie M.
Response from Vistaprint Customer Care Team:
We are sincerely sorry to hear about your experience and completely understand your frustration regarding the quality of the printed disks and the confusion surrounding your order status. It is unacceptable that you received items that were not approved and did not meet the design standards you expected—or that we aim to deliver. We acknowledge the seriousness of the issue, especially given your intent to use these for marketing purposes. We’d be happy to discuss a replacement or explore other ways to make this right. Please reply to this email at your convenience so we can work towards a resolution that meets your expectations.