Thank you for your detailed and honest feedback. We are very sorry to hear about your disappointment with the ball markers and that the QR code is not scannable. We completely understand your frustration. To provide clarity, our ball markers are only 0.75" in diameter, with a printable design space of just 0.44". Due to this very small area, intricate designs with smaller details, like a QR code, will indeed not work as the details become too compressed for a scanner to read them successfully. We appreciate you highlighting this for future customers. For any future orders, we highly recommend checking the product dimensions listed on the page before designing. This helps to set clear expectations and ensure that all your design elements will be visible and effective on the final product. We value your feedback as it helps us improve how we communicate product limitations.

That's great news! We're happy to hear that your recent ball maker order was to your satisfaction, and we look forward to making your next visit just as awesome.

We sincerely apologize that the QR code didn't work as expected. To make up for this, we've issued a merchandise credit to your account for the product cost of the ball markers. The credit is valid for a year and can be used towards any future order. T.A