Thank you for sharing your experience. We're glad the printing met your expectations, but we understand how frustrating it must be to find that the pedometers didn’t work as intended, especially given their importance for your walking challenge. To address this issue, we have carefully reviewed your account and taken the necessary steps to resolve the situation. An email with the details of the resolution will be sent to you shortly. Your feedback will also be shared with the appropriate team for review, as this is not a common experience with the pedometers.