Did not like
Jun 26, 2025 | Jesse T. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We're sorry for the inconvenience caused by the design being printed on only one frame of your Blue Light Blocking Glasses, as well as for the quality concerns you experienced. We understand your frustration and are eager to assist you. After carefully reviewing your design, please note that the artwork could only be applied to one frame of the glasses. To help avoid similar issues with future orders, we highly recommend using the on-screen preview feature and downloading a PDF proof before completing your purchase. These tools offer an accurate representation of how your design will appear once printed. You can find more information about these features in this helpful article: https://www.vistaprint.com/customer-care/help-center/360052259371/?querycat=helpcenter_search_dropdown&q=pdf%20proof
Additionally, please reply to this email with clear photos highlighting the imbalances and quality concerns you mentioned. We look forward to your response and assisting you further.