Thank you for your review. We regret that the quality of the mousepad is disappointing. We are always open to feedback, and are open to hear further on your concerns with the product, as we are always looking to improve and meet out customers expectations. Your feedback will be forwarded to the relevant team. There is a thicker option offered, that may be viewed suing this link: https://www.vistaprint.com/promotional-products/technology/mouse-pads/photo-mouse-pad.