We’re sorry for the inconvenience caused by your logo not filling the entire space on the Round Badge Holders, and we understand how this fell short of your expectations. Your concerns are completely valid, and we’re here to help. Upon reviewing your order, we found that the design didn’t fully extend to the template’s bleed area, there was still unused space that could have been utilized for a fuller print. To help avoid similar issues in the future, we highly recommend using the on-screen preview and generating a PDF proof before finalizing your order. These tools provide an accurate visual representation of the final print and help ensure that your design fits as intended. For your convenience, here’s a helpful article that explains how to make the most of these features: https://www.vistaprint.com/customer-care/help-center/360052259371/?querycat=helpcenter_search_dropdown&q=pdf%20proof We also noted that you reached out to our customer care team, who responded promptly and took the necessary steps to assist. We hope you find this guidance helpful for future orders and remain at your disposal if you need further support.