Thanks for bringing this to our attention. We regret to hear about the issue with your buttons. The design should closely match the mock-up, and we’d like to review what went wrong. Please reply to this email with a photo of the buttons you received so we can investigate and help resolve the matter.

Thank you for your feedback. We’re sorry to hear about the design and quality issues with your Round Button – 1.25 Diameter with Safety Pin Clasp. Rest assured, we’ve shared your concerns with our team for review and are committed to addressing the matter. Upon checking, there is no white line in the design, so this may be a printing flaw. We take full responsibility for the issue. To resolve this, we've processed a replacement order at no cost to you. It is now in production, and you'll receive an email with tracking details once it ships. We value your patience and understanding and appreciate the opportunity to assist you. Until then, take care!

Thank you for your feedback. We’re sorry to hear about the quality issue with your Round Button – 1.25 Diameter with Safety Pin Clasp. Rest assured, we’ve shared your concerns with our team for review and are committed to addressing the matter. To better assist you, please reply to the email we sent with your preferred option, and we’ll be happy to help. We look forward to your response.