We're very sorry for any inconvenience caused by the print on the clips received and can understand your disappointment. In an effort to resolve the matter, we've taken the necessary steps on your account and have sent you an email with the details. Also, to look into the matter further, please reply with a photo showing how the print came on the product.

We’re truly sorry to hear about your experience with the Power Clips, and we completely understand your disappointment. The quality you described is not what we aim to deliver, and we regret that the product fell short of your expectations—especially when presentation and professionalism matter most. We’ve reviewed your account and can confirm that one of our support representatives has already assisted you and processed a prompt refund. We appreciate you taking the time to share your feedback, and we’ve forwarded your comments to our product team for further review as part of our ongoing efforts to improve. Likewise, we understand your hesitation to place future orders, and we hope to earn back your trust by delivering the quality and service you deserve. If there’s anything more we can do to support you, please don’t hesitate to reach out. We’re here to help.