Softy Classic Journal

Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that your Soft Touch Journal did not meet your expectations and that you are disappointed with what you received. We completely understand how frustrating it is when a product does not match what you envisioned, and we apologize for any inconvenience this has caused. We want to make sure we look into this for you right away and help make things right. Could you please share a few more details on what fell short of your expectations, such as the cover material, paper feel, print quality, or size? If there are any visible defects, sending a quick photo would also be greatly appreciated so our team can evaluate the issue. Once we have a bit more detail, we would be more than happy to assist you with a suitable resolution. Should you need immediate support or have any urgent questions, please don't hesitate to contact us at 1-866-207-4955 or visit our online Help Center (https://www.vistaprint.com/customer-care/help-center/). We value your feedback and look forward to resolving this to your complete satisfaction.