Bright Soft Touch Splendor Stylus Pen with Black Ink

We’re glad to hear you’re happy with the pens! Regarding the logo, you can choose white from the design studio if you’d like it to stand out more on the blue pen. Please note that we print exactly what was approved and submitted, so for future orders we recommend using the preview option to carefully review each item before submitting your order. Thanks for your feedback.

We’re very sorry to hear about your experience with the Bright Soft Touch Splendor Stylus Pen with Black Ink. While we’re glad you found the pens themselves to be nice, we understand your concern that the logo appeared much smaller than expected. This is not the VistaPrint experience we want you to have, and we’d like the opportunity to assist you further. From the uploaded image, it appears the logo was placed within a limited section of the pen’s barrel (the blue background area). Please note that the designated design area is actually extended, allowing for a wraparound print. This can increase the size of the design once printed, and we’d be happy to review this with you to ensure the logo placement better meets your expectations. To help us thoroughly investigate and find the best resolution, we kindly ask that you share clear photos of the received pens, highlighting any printing quality concerns. This will allow our team to assess the issue more accurately and ensure your feedback is shared with the relevant team for improvement. Suppose this matter is time‑sensitive, or you’d prefer to speak directly with a representative. In that case, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center: https://www.vistaprint.ca/customer-care/help-center/ for immediate assistance. We truly value your input and look forward to the opportunity to make this right.