We’re glad to hear that the Cougar Ballpoint Pen writes well and feels comfortable, but we regret that the design space appeared smaller than expected and did not align with how it looked in the preview. Likewise, we appreciate the provided photo of the received product as a reference. Looking at the design edit page and the actual print, we can confirm that the uploaded design was not able to utilize the design area, making the print very small. Although we truly understand that, from the product preview, it looks okay. However, the preview only shows how your design will look once produced. Likewise, we highly recommend that you update your artwork and consider the size of your details to the size of the product once manufactured. We realize that this might not be the best answer you are expecting, but we hope that you still feel our genuine intentions to help. Should you need any further help with your product, please don't hesitate to get back to us by replying to this review.