Orbia Brights Stylus Pen

Thank you for sharing your feedback on the Orbia Brights Stylus Pen. We understand your concern that the printed text appeared too small and did not provide the visibility you expected for promotional use. Clear and legible branding is essential, and we appreciate you highlighting this issue. Upon reviewing the submitted files, it appears the design was uploaded as a single image with embedded text at a very small size. This limited how the design area was utilized and may have affected both the clarity of the print and the visibility of the details. To assist further, we recommend providing clear photos of the printing issue so our team can review and work toward the best resolution. Your comments will also be shared with our product team to help improve future designs and ensure better alignment between proofs and final products. For future orders, we encourage using the product preview and generating a proof before finalizing, as these tools provide the most accurate representation of how your artwork will appear once printed. It’s also helpful to consider the size of your text and design elements relative to the product’s available print area. If your request is time‑sensitive or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/ We truly value your input and look forward to the opportunity to make this right and ensure your next order meets your expectations.