Falls apart constantly
Jul 27, 2025 | Hyper C. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We’re glad to hear the logo came out well and that you’re happy with the ink flow, but we’re sorry to hear that the pens are coming apart during use — we understand how frustrating that must be.
Upon checking, we see that your order for the London Pen with Blue Ink – Digital Full Color Wrap was placed back in February. While it’s been some time, we’d still like to help resolve this for you. Could you please share images of the affected pens and let us know how many were impacted? Once we have that information, we’ll be happy to assist you further. We appreciate your time and look forward to making this right.