We understand how frustrating it is when the gold ink looks clear and vibrant during the design process but appears faint in person. Screen previews can sometimes differ from the final printed result due to lighting and material limitations, and we truly apologize that this wasn’t communicated clearly. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/