Orbia Soft-Touch Stylus Pen

Thank you for sharing your feedback. We're glad to hear your order arrived a week earlier than expected. We're sorry to hear that the printing on the pens did not meet your expectations. As stated on the product page and within the Design Studio, the printable area for this product is 0.28" x 2.28". Please also note that the preview display may appear enlarged for review purposes and does not represent the actual print size. We will be investigating the print quality concerns regarding the clarity of the text and logo. To help resolve this, we have taken action on your account to address the issue, and an email will be sent to you shortly with further details.

Thank you for taking the time to share your feedback on the Orbia Soft-Touch Stylus Pen. We regret hearing that while the pens are nice, the size of the logo is hard to see. For best results in the future, we suggest that you request a "PDF proof" of your design before completing the order: www.vistaprint.com/customer-care/help-center/360052259371/. This is available in the editing studio, and when viewed at 100%, it will show you what the pen will look like when printed. We are prepared to assist with a replacement order, and we have made adjustments to the logo and layout. The updated version is now in your Shopping Cart. Please take a moment to review the pen and kindly confirm your approval by replying to this email. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.

Thank you for your feedback. We’re glad to hear that you like the look of the pens. As stated on the product page, this pen comes with a medium ballpoint. If you’d prefer a different type of pen, you can explore other options in our pen selection to find one that better suits your needs. https://www.vistaprint.com/search?query=pens