We appreciate you taking the time to share your thoughts on the Sharpie® S-Gel Gunmetal Barrel Pen. We regret hearing that the design was hard to read. Please note, as shown when designing the pen, the size of the print area is 0.2" x 1.7". As such, the design will be printed small. For the best results, we recommend minimal details as well as font styles that are easy to read. Furthermore, in the future, we suggest that you request a "PDF proof" of your design before completing the order; www.vistaprint.com/customer-care/help-center/360052259371/. This is available in the editing studio, and when viewed at 100%, it will show you what the design will look like when printed. To address this, we have taken action on your account, and a follow-up email with further details will be sent to you. We hope this helps.