We appreciate your feedback! We're sorry to hear that the pen didn't fully meet your expectations, but we're glad it's okay. If there's anything specific we can do to improve your experience, please let us know.

We're glad to hear that you’re happy with the pen’s writing quality and stylus functionality. We appreciate your feedback on the weight—it's always helpful to know what could enhance the experience even further. We’re sorry for the shipping and marketing hiccups, but it’s great to hear that our customer service team was able to assist you and ensure you received your order without extra cost. We truly appreciate your patience and look forward to serving you again in the future.