Whether you’re celebrating your company’s anniversary, business expansion or a significant milestone, make sure you do it the “write” way with this promotional pen. Just add your business name and keep your brand remembered.
Like these pens alot so do customers - great promo item
1
I WILL NOT BUY THIS PRODUCT AGAIN
Oct 4, 2023 | The D. | Verified Buyer
I use this product for my estate planning consultant and insurance business. I spoke with a representative to create the design of the pen, and I asked him to make the print big enough for senior citizens to read. However, the print is so small that I cannot read the job title or email on the pen. I actually thought the logo would be on one side and the name, job title, phone number, and website would be on the other side, but I was wrong. They were written side by side instead. Additionally, I asked him to use the color orange since he couldn't use amber, but he ended up using yellow instead. I also gave him permission to use a black or white background, whichever made the print show up better, and he did use black. However, I'm unable to read all the print.
If possible, I would like to return the product.
Response from Vistaprint Customer Care Team:
It's unfortunate that the Pens did not turn out as expected, and we apologize for the disappointment. To ensure your satisfaction, we have reviewed your order and taken the necessary action to resolve the matter. The specifics of the solution will be included in an email sent to you. We would also like to note that we don't have a return policy, as such, you may dispose of the items at any time convenient to you. To add, your feedback will be forwarded to the appropriate team for review. Thanks for posting your feedback.