Nero Ballpoint Pen

We are very sorry to hear that it is hard to see the text on your new pens, as we always want your information to be perfectly clear and legible. To provide some context, the print placeholder on our pens is 1.75" x 0.28", which is quite small, and as such, any text added must be scaled large enough to ensure the best possible print outcome and visibility. We have reviewed your design on our end and can see that it was printed as it was submitted. The address and contact numbers you included are unfortunately extremely small for this print area. We highly recommend editing your file to maximize the text size for a larger output and reuploading it for a replacement order, or you may utilize our professional design services via: https://www.vistaprint.com/design, to have our experts help adjust it for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.