Did not print correctly
Nov 4, 2025 | NEPA E. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We’re very sorry to hear that your Stratus Classic Pen with Black Ink didn’t turn out as expected. We completely understand how frustrating this must be.
Based on our review, the design you submitted is fine and falls within the designated print area. To help us better understand what went wrong and make things right, could you please send us a photo of the printed pen? Once we see the issue, we’ll work with you to provide a suitable solution.
Thank you for your patience, and we look forward to resolving this for you quickly.