Ultra Slim Softy with Stylus Black Ink

We are truly sorry to hear that the logo on your pens is much smaller than you anticipated, and we certainly regret the frustration of having one hundred pens that do not meet your needs. When designing this specific product, the placeholder size shown in our studio is 0.88" x 1.88", and it is important to bear these dimensions in mind when creating your design for the best possible outcome. A logo or text that utilizes the full 1.88" width typically yields the most visible result; however, the logo you used was paired with tiny text, the overall scale was limited by the 0.88" maximum height of the print area. We would love the opportunity to make this right and are here to help you if a revised design is provided that better fills the available space. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.