Disappointed in Quality
Oct 15, 2025 | LISA H. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We’re sorry to hear that the logo on your pens appeared smaller than expected and impacted the overall look. We understand how disappointing that can be, especially when you've had positive experiences with us in the past. To increase the logo size, the design would need to be adjusted to better fit the imprint area on the pen. In the future, we’d be happy to help with this before you place an order to ensure everything looks just right. If you need immediate assistance or would like support with a future design, please feel free to contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center. We’re here to help!