We’re truly sorry to hear that the embroidery on your order did not meet expectations. While we’re glad to know you were satisfied with the shirt quality, the inconsistencies in the embroidery are unacceptable and not reflective of the standards we strive to uphold. We sincerely appreciate you bringing this to our attention — our production team is actively reviewing the issue to ensure it doesn’t happen again. We’d be grateful for the opportunity to make things right and kindly request your assistance in doing so. Please respond to this email with a photo of the item you received so we can work toward a resolution that meets your expectations.