We regret to hear that the beanie hat did not fit as expected. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the hat did not work for you, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. Feel free to contact us directlly for any additional assistance.

Thank you for your review submission. We are happy to hear that you are pleased with the quality of the hat and the logo on the sweatshirt that was ordered. We are sorry to hear that the stitching of the logo on the hat was not as expected. To better understand what went wrong and determine the best way to make this right for you, could you please share images of the hat you received? Seeing the item will help us assess the issue and offer a resolution that meets your needs. We appreciate your business and look forward to resolving this for you.