We’re sorry to hear that the logo was not printed as expected on the hat. We understand how important clear and visible branding is, and it’s disappointing to hear that the final result didn’t reflect what you saw in the online preview. To better understand what went wrong and determine the best way to make this right for you, could you please share images of the hat you received? Seeing the item will help us assess the issue and offer a resolution that meets your needs. We appreciate your business and look forward to resolving this for you.