Thank you for sharing your feedback on the Port Authority® Microterry 1/4‑Zip Pullover – L. We appreciate you noting that the fit ran larger than expected, and we understand how important accurate sizing is when selecting apparel. To help us review this thoroughly and provide the best resolution, we kindly ask that you share a photo of the pullover received, and if possible, a comparison photo with another pullover of the same labeled size. This will allow our team to better assess the sizing concern and ensure your feedback is shared with the relevant team for improvement. For reference, the product page includes a size chart with length and width measurements in inches. A helpful tip is to measure a similar item you own that fits well and compare those measurements with the chart. If you don’t have a similar item, you can: 1. Measure your chest around the fullest part and divide that measurement in half for width. 2. Measure from the top of your collarbone to your hip for length. 3. Compare these numbers with the product chart and choose a size slightly larger for a looser fit or closer for a slimmer fit. We recommend reviewing these details before placing future orders to help ensure the best fit. In the meantime, you may explore our full range of Custom Fleece Jackets & Knits, which includes different brands, sizes, features, and materials to better match your preferences: https://www.vistaprint.com/clothing-bags/jackets/fleeces-knits If your request is urgent, or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real-time assistance: https://www.vistaprint.com/customer-care/help-center/ We truly value your input and the opportunity to improve your experience. Your satisfaction is important to us, and we remain committed to helping you find the right product for your needs.

We're so sorry to hear that the logo was not printed correctly on the pullover. This is not the type of service we want you to receive, so we sincerely apologize for any inconvenience this may have caused. We're happy to make things right by placing a free reorder for another pullover. You should receive the order within a few days. This is not a typical experience, and we'll definitely have to team review the matter. Thank you for bringing the issue to our attention and giving us the chance to help.