We’re truly sorry to hear that the Newport Vests in M, L, XL, and 2XL didn’t meet your expectations in terms of quality. We understand how disappointing it can be to receive items that don’t match the standard of previous orders—especially when they’re intended as replacements for trusted products. To help us better assist you, we kindly ask that you reply with photos showing the material and any production quality concerns, along with the affected sizes and quantities. This will allow us to assess the issue thoroughly and work with you toward the best possible resolution. Your feedback is incredibly important and will be shared with our product team for review and improvement. If this matter is time-sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) anytime. Thank you again for bringing this to our attention—we’re here to help and committed to making things right.