Thank you for sharing your experience with us. We’re glad to hear the vest continues to fit well and meets your expectations for comfort and durability, but we’re truly sorry that the embroidery did not match the original mockup as expected. We understand how important your logo is and how disappointing it must be to see differences in the lettering. To help us review this further, could you please send us images of the original vest you ordered along with the current one? This will allow us to compare the embroidery side by side and better understand the difference, so we can work toward a resolution. We appreciate your feedback and look forward to making this right for you.

Thank you for sharing your feedback about the Women's Summit Sweater-Fleece Vest. We’re glad to hear that the fit and sizing met your expectations, but we sincerely regret that the visibility of your logo on this color combination fell short of what you were hoping for. We understand your disappointment, especially given the bright yellow and brown colors of the logo. We appreciate the photo you provided as a reference, which helps us better understand your concern. Upon comparing the submitted design, the embroidery system’s adjustments, and the actual product’s material color, we’ve identified that certain details in your artwork may have been slightly modified to ensure compatibility with our system. For better visibility and contrast, we highly recommend exploring other Custom Vest options with lighter colors, which may complement your logo more effectively. You can find more options HERE: https://bit.ly/4jkIKSf. Likewise, we've taken the steps necessary to fulfill your order to earn your satisfaction. You will receive a confirmation email with more details. Thank you again for bringing this to our attention. If there’s anything further we can do to assist you, please don’t hesitate to reach out—we’re here to help.