Hanes® Ecosmart® Unisex Crewneck Sweatshirt

We are very sorry that the sloped shoulder design and logo placement did not meet your expectations, even though we are glad to hear you appreciated our service and liked your other items. We sincerely apologize for any disappointment caused by how the final look turned out. We request that you share an image of the item with us so we can take a closer look and properly review this for you. For future orders, we recommend reaching out to our support team beforehand when you encounter challenges or have specific design placement questions so we can help guide you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.

We are truly sorry to be made aware of your deep disappointment with the placement of your logo, sitting much lower than the shoulder blade down to the waistline, alongside the item being extremely oversized. To help us investigate this further and assist you properly, please reply with an image showing the full front of the garment so we can take a closer look at the fit and placement. For future apparel orders, we always recommend consulting our detailed size chart to ensure the best possible fit for your needs. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/. We appreciate your feedback and are here to help make things right.