Promotional Products, Clothing & Bags

Tips and support

Create products they’ll love at first sight, and we’re here to help you through every step.

Need help?

Connect with us via chat or call us at 1.866.507.7454.
Monday – Friday, from 7 AM to 3 AM EST
Saturday – Sunday, from 8 AM to 8 PM EST

Services you’ll love (guided by our experts)

Product selection
Not sure what product to pick? We'll help you find the best option for your needs.
Design help
Our team is ready to help you bring your ideas to life with expert design assistance.
Free samples
Get a firsthand look at some of our promotional products before making a big purchase.
Shipping assistance
Got shipping questions? We're here to make sure everything gets to you smoothly.

Ideas & Advice

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Frequently asked questions

Delivery services include the time it takes to process, print, dry, package and ship your order to you. This speed of ‌delivery depends on the availability of the product and the address it'll be shipped to. Check out our Delivery page for shipping speeds and costs.
On each of our product pages, you can use our shipping calculator to estimate the delivery dates and shipping options available for each product.
Once you’re on a product page, you’ll see a message informing you of the closest possible delivery date, click on it, input your ZIP code and you’ll get the different delivery options available to you.

Want to get a true feel for our promotional products before making a big purchase? We've got you covered! We offer free samples for a selection of products, subject to availability. To learn more about how to request a free sample, reach out to our experts via phone or chat.

All of your saved designs can easily be found in My Projects.

  1. Sign in to your VistaPrint account.
  2. Click My Account > My Projects.

You can find our selection of T-shirts with backside printing here. Browse the catalog to find a tee that fits your needs and click on it. Then, in our intuitive studio, you can design both the front and the back of the T-shirt.

Order status and tracking are available from your Order History:

  1. Click on My Account. (If you aren't signed in already, you'll be prompted to do so.)
  2. Select Order History & Reorder.

Getting your order to you in the time we promised is our priority. If it's past the delivery date, and you haven't received it, please contact us right away, and we'll do our very best to make it right.