Hanes® Ecosmart® Unisex Hoodie

Thank you for taking the time to share your feedback with us. We are glad to hear that everything else with your order was great, but we are truly sorry to hear that your Hanes® Ecosmart® Unisex Hoodie ran much smaller than expected and felt more like a Large than a 2X. We completely understand your disappointment when apparel sizing doesn't fit comfortably. While our exact measurements are listed in the size chart on our product page, we would be more than happy to look into this for you if the garment was mislabeled or inaccurate. Please feel free to send us photos showing the sizing issue or measurement tag, and we would love to make this right for you. Should you need immediate support or have any urgent questions, please don't hesitate to contact us at 1-866-207-4955 or visit our Help Center (https://www.vistaprint.com/customer-care/help-center/). We value your feedback and look forward to resolving this to your complete satisfaction.

Thank you for sharing your feedback. We apologize that the print quality of your hoodie did not meet your expectations. We understand your concerns about the hoodie arriving stuck together, the print beginning to peel before the first wash, as well as the hoodie shrinking after washing. Based on our checks, we can see that you contacted our Customer Care team regarding these concerns, and we’re glad to see that the matter was resolved. We appreciate you taking the time to share your experience.