Thank you for your feedback. We’re sorry to hear that the screen print did not meet your expectations. To help us review this further and assist you properly, please reply to this email with details of the issue and a photo of the hoodie.

Thank you for sharing your experience with the Hanes® Ecosmart® Hoodie. We're sorry to hear that the fit and fabric didn’t match what you expected — especially with the waistband feeling loose and the material thinner than anticipated. We're glad the graphic and wording turned out well, but the overall product should still feel right for you. To take a closer look and help make this right, could you share a few images of the hoodie showing the concerns you mentioned? Seeing the fit and waistband will help us better understand the issue and determine the best next steps.