Hanes® Ecosmart® Hoodie – Heat Transfer

We are glad to hear that you love the sweatshirt itself, but we are sorry to learn that both of your hoodies arrived with unexpected white marks on the printed logo. Please know that we have reached out via email to offer a resolution and ensure this matter is fully resolved for you. Additionally, your feedback will be shared with our production and quality teams for review so we can look into this heat transfer issue and prevent similar print markings from happening on future orders. We appreciate your patience while we get this taken care of for you. Should you have any questions or need further assistance, please don't hesitate to reach out to our support team via this direct link: https://www.vistaprint.com/customer-care/help-center/